Common questions

Is it free to request help?
Yes. Requesters never pay a platform fee to submit a request. Providers subscribe for marketplace access.

Do I need an account?
Yes. Create a free account to submit a request and track responses from local professionals.

How do providers get paid for jobs?
Payment for the job happens directly between you and the provider. Home Service Hub does not process job payments today.

Are providers employees of Home Service Hub?
No. Marketplace providers are independent local businesses, not Home Service Hub employees. HSH Cleaning & Janitorial is a separately identified HSH operating business.